Backups that work - verified, immutable and recoverable.
Most SMBs have backups. Very few have tested restores. We design backup and DR so that recovery is a non-event - with documented runbooks, immutable storage and quarterly drills.
What's included
- 3-2-1-1-0 backup architecture
- Immutable cloud copies
- Microsoft 365 backup (mail, SharePoint, OneDrive, Teams)
- Workstation & server backup
- Quarterly DR drills
- Documented RTO / RPO targets
- Ransomware recovery playbooks
What clients come to us with
- Backups exist but have never been test-restored
- No documented RTO / RPO targets
- Single backup destination with no offsite or immutable copy
- Ransomware would take you offline for days
- Microsoft 365 data assumed to be backed up by Microsoft (it isn't)
What you can expect
- Recovery you've actually rehearsed
- Protection against ransomware encryption of backups
- Clear, defendable RTO/RPO numbers
- Compliance-friendly retention
Who this is for
- Healthcare, legal and finance SMBs
- Manufacturers with production-critical systems
- Any business storing data in Microsoft 365
What we work with
How we deliver
Free assessment
30-minute audit of your environment, risks and quick wins.
Clear roadmap
A right-sized plan with scope, cost and timeline - no bloat.
Engineer-led delivery
Senior engineers implement without disrupting your team.
Ongoing improvement
Quarterly reviews, automation and continuous hardening.
Where backup & disaster recovery engagements go wrong
The patterns we see most often when taking over from a previous provider.
Never test-restoring
An untested backup is a hopeful guess. Quarterly restore drills are the only way to prove RTO/RPO targets are real.
Assuming M365 backs itself up
Microsoft replicates the service, not your data lifecycle. Accidental deletion, ransomware and retention all require third-party M365 backup.
Backup credentials inside the production domain
If a domain compromise reaches the backup console, recovery is gone. Backup admin identities must be isolated.
No documented RTO/RPO per system
Without per-system targets, every incident becomes an argument. Write them down and align cost and storage tiers accordingly.
What the first month looks like
A typical backup & disaster recovery rollout, phase by phase.
Data classification
Identify production-critical systems, set RTO/RPO per workload, and document where data actually lives.
Design
3-2-1-1-0 architecture with on-site, off-site and immutable cloud copies; Veeam/Datto/Azure Backup as appropriate.
Implementation
Deploy and configure agents, repositories and policies. Isolate backup identities. Stand up monitoring and alerting.
Drill cadence
Monthly spot restores, quarterly DR drill, annual full failover test. Capture results and improve runbooks.
Common questions
Related services
Managed IT Services
Proactive monitoring, patching and engineer-led support that keeps your team productive.
Cybersecurity Services
Layered defence, identity protection and compliance support built around real SMB risk.
Microsoft 365 Services
Tenant design, security hardening, Intune, SharePoint and Teams done properly.
Related resources
Guides and articles from our team on backup & disaster recovery.
- Backup and Disaster Recovery Planning for SMBsA pragmatic BCDR plan an SMB can actually execute - RTO/RPO, 3-2-1-1-0, tested restores, and a one-page runbook that survives an incident.
- Backup vs Disaster Recovery: What's the Difference?Backup is a copy of your data. Disaster recovery is a tested plan to get the business running again. Most SMBs have one and assume they have the other.
- Why Microsoft 365 Backup Still Matters for Small BusinessesMicrosoft replicates your tenant - they do not back it up. A practical look at why SMBs still need third-party Microsoft 365 backup, and what to protect first.
- How to Prevent Downtime in Small BusinessesSix operational controls that quietly remove most of the IT outages SMBs accept as normal - none of them heroic, all of them boring on purpose.
Let's right-size your IT in 30 minutes.
No sales pitch. We review your current environment, identify key risks and quick wins, and leave you with a practical roadmap you can actually use.
- Microsoft 365 review
- Security quick wins
- Backup & recovery assessment
- Infrastructure recommendations
- Operational risk review
A prioritized list of quick wins, risks, and next steps. Yours to keep, whether we work together or not.